MINIMUM ORDER /PRICES
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All prices are net in US Dollar and based on FOB Bangkok and excluded any charges related to airfreight or other transportation means.

Upon request, we will provide to you our offer based on CNF your port.

Minimum order shall be 250 Kg net weight per shipment.

PAYMENT
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Full prepayment by bank transfer is required two weeks before commencement of services with any transfer charges /fees to be paid by clients.

Upon confirmation of your order, we will send you our company's Pro-Forma Invoice. Payment must be made at this time and prior shipping. Please fax us your copy of remittance after having transferred the money.
Please fax to number +66 2 278 7902 or email andrej@delibkk.com

AVAILABILITY of PRODUCTS
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Some products might be not available and depending upon seasonable availability

CANCELLATIONS
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For cancellations of confirmed orders, a cancellation fee according to the case incurred will be charged.

SERVICE
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We can provide the complete service of delivery, including providing Customs Invoice and Packinglist, Airway Bill or B/L and phytosanitary certificates.

Prices for airfreight and applicable Handlings fee for insecticide inspection, Thai authorities or administration fees.

If you choose your own Freight Forwarding Handlings agent, please instruct the contact details accordingly and to enable us to coordinate with your service providers accordingly.

OTHERS
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Any damaged plants/products due to poor packing conditions will be replaced by notifying us within latest 48 hours upon arrival at the final port and as per export documentation. To make a claim please send us photos of the damages. Any approved claims will be compensated with replacement products added to your next shipment order.

Prices of Fresh Vegetables and Fruits will be vary according to season.

Prices are depended on market price and subject to change.

For smaller quantities /orders we shall given a 3 days advance order notice and for larger requirements /order, we appreciate a 7 days advance order confirmation.

PACKING
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The final weight of Packaging and Products might be slightly variable from the original Purchase order as it is not always possible to exactly match the requested weight/quantities in grams, but in principle all order request in weight or quantities will be followed strictly and complied accordingly.

Our available Packing sizes ranging from 100 grm/ 250 grm/300grm/500grm and up.

The largest Packing size per unit is 11 KG stuffed into a foam box and Jelly ice cooled. Special Packing requests upon your request and subject to confirmation.

Please always indicate your requested Packing specifications upon ordering.

We can print your own company's Logo/Address upon your request and depending on quantity.

LIABILITY
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DELI UNITED Co., Ltd. acts as intermediary between the concerned airlines, farms and agriculture institutions, all transport operators providing the services. DELI UNITED Co., Ltd. is therefore not responsible for any loss, or damage sustained by the service providers, including those occurring outside its territory. Additional expenses incurred due to delay, accidents, natural and disaster, political actions and unrest must be borne by the client.

Prices, services and conditions are based on those valid at the time of printing and are therefore subject to change without advance notice before or after order and delivery.

Order confirmations implies the customers agreement to the conditions stated above.